Tandberg Data Outdoor Storage 2U LTO User Manual

StorageLoader 2U LTO  
Quick Start Guide  
Accessories — These accessories are included with your library  
Power  
cord  
LVD SCSI 68-pin HD  
to HD cable and LVD  
terminator*  
Ethernet  
cable  
Shipping  
lock  
Rack-mount kit  
(fasteners and  
instructions included)  
Bar code labels**  
Multi-language packet  
and Warranty  
* LVD SCSI configuration only. Important: Both LTO-2 and LTO-3 tape drives require Ultra 160 rated SCSI cabling, and an Ultra 3 or LVD 160 Active  
SCSI terminator. The StorageLoader 2U LTO ships from the factory with these accessories.  
Additional Items You must have -or- obtain some or all the following items to complete the installation  
You need a host computer with a host bus adapter card installed. Refer to the  
documentation that came with the computer and LVD SCSI or Fibre Channel (FC) adapter  
Host computer with  
card. The StorageLoader 2U LTO is configured for LVD SCSI or Fibre Channel.  
adapter card installed  
Important: Both LTO-2 and LTO-3 tape drives are Ultra 160 SCSI devices and require a  
minimum Ultra 160 non-RAID SCSI host bus adapter card (LVD SCSI configuration only).  
If your SCSI controller has a 68-pin  
HD Connector  
Hybrid cable  
VHDCI connector, you will need to  
obtain a VHDCI-to-HD SCSI cable.  
VHDCI Connector  
Tools  
You will need a #1 Phillips screwdriver.  
Fibre Channel cable  
If you have a Fibre Channel adapter card installed, you need to obtain a FC cable.  
If you plan to use the library outside Europe, you must supply your own power  
International 220 VAC power cord).  
Power cord (for use  
outside Europe)  
You need a backup software application to manage your backup operations. Refer to  
the documentation that came with the backup software and make sure it supports the  
Backup software  
(slate blue)  
Write  
Yes  
(purple)  
Write  
Yes  
(black)  
Tape  
Drive  
LTO-3  
LTO-2  
Ultrium 3  
Read  
Yes  
Ultrium 2  
Read  
Yes  
Ultrium 1  
Read  
Yes  
LTO Ultrium  
Data and Cleaning  
cartridges (available  
from Tandberg Data or  
your supplier)  
Write Cleaning Cartridge  
No  
Yes  
Yes  
No  
No  
Yes  
Yes  
Yes  
Yes  
WARNING! The library weighs 44 lbs (20 kg). Two people are needed to move or lift the library. Most of the weight is toward the back of the library.  
WARNUNG! Die Library wiegt 20 kg. Es sind mindestens 2 Personen erforderlich, um die Library zu bewegen oder zu heben. Der hintere Teil der  
Library hat das Größte Gewicht.  
¡PRECAUCIÓN! La biblioteca montada sobre bastidor pesa 20 kg. Se necesitan dos personas para mover o levantar la biblioteca. La parte trasera  
de la biblioteca es la de mayor peso.  
 
Page 1 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Step 4 — Powering on and Removing the Shipping Lock  
1 — Power on the library by pressing the power  
switch on the back of the unit (press the I).  
When you apply power with the shipping lock installed,  
the library displays a message and ejects both left magazines.  
2 — Pull the left magazine straight out of the library.  
3 — Power the library off (press the 0).  
4 — Remove the screw securing the shipping lock.  
Shipping Lock  
 
Page 3 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Step 4 continued — Powering on and Removing the Shipping Lock  
Important: Some views show the library with the  
top cover removed for clarity —DO NOT remove  
the top cover or you will void your warranty!  
5 — Rotate the robot by pushing the lock handle  
toward the back of the library. This moves the  
locking “tab” out from under the rail.  
TOP VIEWS FOR REFERENCE ONLY  
a. Gently push the lock handle to the right  
approximately 1 inch (2.5cm).  
Important: If you do not remove (rotate and lift)  
the shipping lock as described in steps b and c,  
you can catch and damage cables inside the library  
and render it useless.  
b. Rotate the back of the lock up toward the  
top of the library 2 inches (5cm), and then lift  
the front of the lock up 2 inches (5cm).  
c. Slowly pull the shipping lock out of the  
opening.  
6 — Slide the left magazine straight back  
into the library.  
7 — Power the library on (press the I).  
8 — Power the host computer on.  
Reinsert the screw in the shipping lock and store  
them with these instructions in case you need to  
move or ship the library later.  
 
Page 4 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Step 5 — Adding bar code labels and loading cartridges  
1 — Apply bar code labels to cartridges.  
2 — Press the eject button to unlock the  
magazine (magazine releases and  
moves a short distance out of the  
library). This may take a few minutes.  
BAR CODE LABEL  
ENTRY/EXIT PORT  
3 — Pull the magazine straight out of the  
library (no side-to-side or up/down  
motion).  
EJECT  
4 — Load cartridges in slots as shown.  
Note: The last two slots in each magazine  
are blocked.  
5 — Slide the loaded magazine back into  
the library. The library performs an  
BAR CODE LABEL  
inventory after the magazine is installed.  
Note: Refer to the Product Manual for  
important information about the cleaning  
slot location and the I/E port.  
Step 6 — Verifying the hardware installation  
1 Download and install LibTool and LTOTool onto  
your Host (select the version for your operating  
3 Use LTOTool to:  
a. Detect the tape drive  
b. Perform a Read/Write test  
2 Use LibTool to:  
• Detect the library  
Note: The readme files that accompany LibTool and  
• View the library’s cartridge inventory  
• Move tapes into and out of the tape drive  
LTOTool provide instructions.  
Preparing for and Performing a Backup  
Congratulations! You have successfully installed your new library! We recommend that you follow these steps:  
1 Read Exabyte’s Basic Backup Guide, which is available at: www.tandbergdata.com.  
3 Perform a backup. For questions regarding software installation, configuration, or operation (including how to  
perform a backup) — contact your software provider.  
Note: 1) Driver installation may not be necessary and depends on the backup application that you use in your  
system. Refer to the installation instructions for your backup application for verification.  
2) You can configure the library for a customized operation to fit your particular needs.  
 
Page 5 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Home Screen Menu and Buttons  
Home I/E Port  
Screen Release I/E Port  
Home Screen  
Buttons  
Exterior  
Buttons  
Function  
Function  
OK  
Accept the change  
Accept the choice  
Return to previous screen  
I/E Port  
Unlock I/E Port  
Select  
Back  
Magazine Unlock magazine  
Left Magazine Right Magazine  
Eject  
Eject  
Home Screen  
Menu  
Maint  
(Maintenance/  
Diagnostics)  
Drive  
(Tape Drive  
Properties)  
Move  
(Move Cartridges)  
Lib  
(Library Properties)  
Load Drive(s)  
Library ID  
Library Maintenance  
Drive ID  
(Drive type, code level,  
and serial number)  
[Library type, serial number,  
code level, and SCSI ID  
(and LUN) or WWNN]  
Library Status  
Unload Drive(s)  
Import Cartridges  
Export Cartridges  
Move Cartridges  
Library History  
Library Diagnostics  
Interface  
Inventory  
Drive SCSI ID  
-or-  
Fibre Channel  
View Slots  
Digital Self Test  
Motions Test  
Run System Demo  
View Drives  
View I/E Ports  
Re-Inventory  
Drive  
Configuration  
Library Statistics  
Password  
View Slots  
View Drives  
Library SCSI  
Bridge  
Select Language1  
Park For Shipping  
Library Settings  
Operation Mode  
Drive Maintenance  
Drive Diagnostics  
Emulation Mode2  
Sequential Mode3  
Drive Self Test  
Ethernet  
Cleaning Options  
DHCP4  
Clean Drive  
IP Address  
Subnet Mask  
Gateway  
Fixed Cleaning Slot  
Auto Cleaning  
Cleaning Tape  
MAC Address  
Display Settings  
System Reset  
USB Options  
Display Brightness  
Display Contrast  
Reverse Video  
Storage Settings  
New Library Code  
New Drive Code  
I/E Port  
Slot Count  
Label Media Type  
Save Configuration  
Get Configuration  
Save Library Logs  
1) Default = English  
2) Default = Native Mode  
3) Default = Random Mode  
4) Default = DHCP Enabled  
Restore Defaults  
 
Page 6 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Troubleshooting Tips  
• Is the power cord inserted correctly and is the power switch on (press the I on the  
back of the unit)?  
• Did you remove the shipping key?  
If the library did not power  
on as described  
If the library displays an  
error on the front panel  
Refer to the Product Manual for a list of error messages and corrective actions.  
Host adapter card installation—Make sure that you installed your host adapter card  
correctly, that the card is securely seated, and that the appropriate drivers for the  
adapter are installed. Refer to the documentation that came with your controller for  
installation instructions.  
SCSI ID*—If additional SCSI devices are attached to the same SCSI bus as the library,  
you may need to change the SCSI IDs of the tape drive(s) in the library.**  
Termination*—Make sure the SCSI bus is properly terminated (see step 3).**  
Make sure the terminator is securely connected.  
SCSI connections*—Make sure that all SCSI cables are securely connected.  
• Fibre Channel connections—Make sure that the GBICs and cables used to connect  
the tape drives in the library to the Fibre Channel loop are compatible. Make sure that  
the FC cables are firmly connected to the tape drives and the FC hub or switch.  
SCSI controller type*—Make sure that the SCSI controller is an LVD controller.  
DO NOT connect the tape drive(s) in the library to a single-ended controller, a RAID  
controller, or an HVD controller.  
If the Diagnostic tools  
(LIBTool and LTOTool) are  
not communicating with the  
library  
LVD SCSI devices*—The tape drives in the library are LVD (low-voltage differential)  
device(s), and all other devices on the SCSI bus must also be LVD (controller card,  
terminator, and all other devices on the bus).  
Bus configuration and cables—Refer to the installation instructions (and tips above).  
Improper bus configuration or bad cables often cause these issues:  
- Devices not being seen in the operating system  
- Losing communication with a tape drive during backup  
- Event ID 9 or 11 errors in Windows operating systems  
- Unexpected bus resets  
- Intermittent or unexpected “I/O” errors  
- Parity errors  
If your backup software is  
not communicating with the  
library  
Software compatibility—Make sure that your library and tape drive are compatible with  
• Control mode—Use Random mode (the default) with an application that controls the  
library. Use sequential mode only if your backup application will not control the library.**  
• Tape Drive Configuration—Make sure that the Drive Configuration (Drive/Drive  
Configuration) matches the tape drive(s) installed.**  
Driver installation—Some applications provide their own drivers, some do not,  
and some require installation of the Tandberg Data provided drivers. Refer to the  
documentation for your backup application and Tandberg Data Knowledge base item  
Use one of the following options to clean the tape drive:  
If your library displays a  
Clean Tape Drive message  
on the front panel  
• Instruct your backup software to issue a Clean the Tape Drive command. Refer to  
the software documentation and the library Product Manual for instructions.  
• Use the library’s Autoclean option.**  
• Manually install a cleaning cartridge when the tape drive requires cleaning.**  
* All references to SCSI are for the SCSI library only.  
** Refer to the Library’s Product Manual for instructions or additional information.  
 
Page 7 of 8  
StorageLoader 2U LTO  
Quick Start Guide  
Additional Information  
Contact Tandberg Data for general information, sales, service and support at:  
Always check the website for the most up to date information.  
IMPORTANT! Before moving or shipping the library, you must first “Park the Robot” and replace the  
shipping key or you will void your warranty.  
• From the library’s front panel, press the Maint / Library Maintenance / Park the Robot buttons.  
• After you receive the confirmation message (Park for Shipping Good), insert the shipping key by following  
the instructions in Step 4 in reverse order. See the Product Manual for additional information.  
REGISTER YOUR LIBRARY AT:  
Copyright 2007 Tandberg Data, Exabyte, the Exabyte logo, EZ17, M2, VXA, and VXAtape are registered trademarks; ExaBotics, Mammoth-  
Tape, and SmartClean are trademarks; SupportSuite is a service mark. Linear Tape-Open, LTO, the LTO Logo, Ultrium and the Ultrium Logo  
are trademarks of HP, IBM, and Quantum in the US and other countries. All other product names are trademarks or registered trademarks of  
their respective owners.  
P/N 1016989 A  
April 2007  
#1016989A#  
 
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